Transactions

Bolt has launched a new Merchant Dashboard experience, which is currently in Beta. See this page for help documentation that reflects the new dashboard.

Merchants can view transactions from the Bolt Merchant Dashboard. By selecting a transaction, you get access to transaction details and actions such as force-approvals, recharges, refunds, re-reviews.

How to View Transactions

Log in to the Bolt Merchant Dashboard.
Navigate to Transactions.
Click a transaction to view its details and available actions.

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You can also navigate to individual transactions from the Transactions List in Analytics.

Transaction Details

The transaction detail view displays more information about this transaction and available actions.

Customer and payment information
Indemnification and risk information
Transaction events
Itemized receipt

Fees Breakdown - Beta Only

Transaction Fees Breakdown is currently available to participating Beta merchants.

Click Fees to view a breakdown of the fee types applied to this transaction.

Product Subscriptions

If this transaction included a product subscription, the subscription details appear in the Payment section.

transaction is a subscription

Click Subscription to view and manage this subscription from the RC3 dashboard.

Controls

In Transactions, you can apply filters and time frames to a search to narrow the results of transactions returned. To use these controls, scroll to the sub-navigation bar and select the dropdowns to expand your options (listed in the following sections).

Filters

Filter Name	Filter Type	Description
Refunds	Transaction	A credit transaction issued to the shopper.
Payments	Transaction	A debit transaction paid by the shopper.
Transfers	Transaction	A funding transaction to the merchant.
Authorized	Status	Approved for transaction but not yet captured.
Cancelled	Status	The transaction is no longer being processed.
Completed	Status	The transaction was successful.
Failed Authorization	Status	The transaction was unsuccessful but was not cancelled or rejected.
In Progress	Status	The transaction is in progress (e.g., authorized but not captured).
In Review	Status	The transaction is being investigated.
Permanently Rejected	Status	The transaction was rejected permanently.
Recently Rejected	Status	The transaction was rejected but can be updated.
In Re-review	Status	The transaction is being re-investigated at the request of the merchant.
Dispute Open	Dispute	The dispute is active.
Dispute Won	Dispute	The dispute was won for the merchant.
Dispute Lost	Dispute	The dispute was lost for the merchant
Amount	Numerical Range	A dollar amount range (e.g., `2.00` - `6.00`).

Time Frames

Time Range	Description
All Time	Default. All active and inactive transactions that have ever been processed.
Today	All transactions for the current calendar day.
Past 24 Hours	All transactions from the past `48` hours.
Past 48 Hours	All transactions from the past `24` hours.
Past Week	All transactions from the past `30` calendar days.
Past 30 Days	All transactions from the past `7` calendar days.
Custom Date	Any custom date range.