📍
Bolt Help / Fraud & Risk
Learn how to protect your business from fraud and manage risk.
Read about how to use features related to Fraud Protection and Risk Assessment Scoring in the Bolt Merchant Dashboard.
Learn about chargebacks and understand what to expect when representing a dispute.
8 articles
How to add merchant IP addresses to the allowlist in the Bolt Merchant Dashboard, for users of Fraud Protection.
How to force-approve orders in the Bolt Merchant Dashboard, for users of Fraud Protection.
How to add or remove customers from your allowlist for bypassing Fraud Protection services.
How to add or remove known fraudsters from your blocklist.
How to recharge a customer in the Bolt Merchant Dashboard, for users of Fraud Protection.
How to permanently reject orders in the Bolt Merchant Dashboard, for users of Fraud Protection.
How to submit a re-review in the Bolt Merchant Dashboard, for users of Fraud Protection.
How to review Bolt's order rejection reasons on a given transaction, for users of Fraud Protection.
Access risk scoring information for each merchant-liable card transaction. All merchants are eligible for this feature, whether they have Fraud Protection or not.