📍 Bolt Help / Dashboard / Transactions
Learn about how you can capture and manage transactions in Bolt's dashboard.

Bolt has launched a new Merchant Dashboard experience. See this page for help documentation that reflects the Legacy Dashboard.

Merchants can view transactions from the Bolt Merchant Dashboard. By selecting a transaction, you get access to transaction details and actions such as force-approvals, recharges, refunds, re-reviews.

How to View Transactions

  1. Log in to the Bolt Merchant Dashboard.
  2. Navigate to Transactions.
  3. Click a transaction to view its details and available actions.


You can also navigate to individual transactions from the Transactions List in Analytics.

Transaction Details

The transaction detail view displays more information about this transaction and available actions.

  • Customer and payment information
  • Indemnification and risk information
  • Transaction events
  • Itemized receipt

Fees Breakdown - Beta Only


Transaction Fees Breakdown is in Beta release phase and currently available to participating merchants.

View the line item Fee within the Order Summary to view a breakdown of the fee types applied to this transaction.


In Transactions, you can apply filters to narrow the results of transactions returned. To use these controls select the dropdowns to expand your options (listed in the following sections).


Filter Name Filter Type Description
Amount Value The amount of the transaction.
Authorized Status Approved for transaction but not yet captured.
Cancelled Status The transaction is no longer being processed.
Completed Status The transaction was successful.
Failed Authorization Status The transaction was unsuccessful but was not cancelled or rejected.
In Progress Status The transaction is in progress (e.g., authorized but not captured).
In Review Status The transaction is being investigated.
Permanently Rejected Status The transaction was rejected permanently.
Recently Rejected Status The transaction was rejected but can be updated.
In Re-review Status The transaction is being re-investigated at the request of the merchant.
Order Total Numerical Range A dollar amount range (e.g., 2.00 - 6.00).
Payment Type Payment Method The payment method used for the transaction.

Time Frames

Time Range Description
All Time Default. All active and inactive transactions that have ever been processed.
Today All transactions for the current calendar day.
This quarter All transactions within the current 3 month calendar quarter.
This Week All transactions from the past 7 calendar days.
This Month All transactions from the past 30 calendar days.
This Year All transactions from the past 365 calendar days.

Reset Controls

To reset your filters and time range select RESET FILTERS.

More In This Section

Capture Authorized Transactions
How to capture authorized transactions in the Bolt Merchant Dashboard.
Capture Payments for SFRA
How to capture payments for Salesforce Commerce Cloud SFRA.
Export Transactions
How to export transactions from the Bolt Merchant Dashboard.
This feature enables you verify a shopper through micro-authorization.
Transaction Investigation Guide
Learn how to explore your transactions and gain deeper insights.
Transaction Limits
Learn about Bolt's transaction limits for minimum and maximum totals.
Update Shipping Address for a Transaction
How to update a transaction's shipping address after it has been submitted.
Void Authorized Transactions
How to void authorized transactions in the Bolt Merchant Dashboard.
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