A micro-authorization is a small, temporary charge that Bolt authorizes on a shopper’s card. The shopper then provides the value of the charge to Bolt to prove that that they have access to their account, enabling higher order approval rates for your business.
Micro-Authorization Workflow
- Bolt sends an email to the shopper, notifying them to check their credit card account for a pending charge labeled
BLT*Temp Verify Auth
. - The shopper selects Verify your order from the email, taking them to Bolt’s verification portal.
- The shopper enters the temporary charge’s amount and selects Verify your order to submit.
- US shoppers: Provide the amount displayed in your credit card account.
- International shoppers: Provide the USD amount displayed in the transaction’s line-item description (not the amount).
- Bolt checks the shopper’s information.
- If the shopper enters the correct amount, Bolt approves the order.
- If the shopper enters an incorrect amount three times, or if the shopper does not complete verification within 48 hours, the shopper’s order is rejected.
Statuses
Transactions undergoing micro-authorization display in the Bolt Merchant Dashboard with the status of Recently Rejected
. When the customer successfully verifies the amount, the transaction status updates to Completed
.
Triggers
Bolt’s risk team can manually trigger micro-authorization at any point while a transaction is in the Recently Rejected
status.
TIP
You can request Bolt use micro-authorization as part of a re-review for a transaction. However, Bolt may not attempt micro-authorization for transactions that have the highest likelihood of fraud.