đź“Ť Bolt Help / Dashboard / Analytics / Abandoned Cart Analytics Abandoned Cart Analytics How to view abandoned cart analytics in the Bolt Merchant Dashboard. Page Contents Click to expand. About Abandoned Cart Analytics provides a visualization of potential revenue from incomplete purchases, as well as the volume of abandoned carts over time. This allows you to discover trends and evaluate the effectiveness of your cart recovery strategies. For information on enabling and configuring Abandoned Carts, see the Abandoned Carts article. View Abandoned Cart Analytics Log in to the Merchant Dashboard. In the left navigation, click Analytics. Click the Abandoned Carts tab. The Abandoned Carts analytics page includes: Abandoned Carts Count and Potential Revenue graphs Abandoned Cart Details table Cart Details table To customize the data shown on the page, use the Controls at the top of the dashboard: Start Date End Date (inclusive) Transaction Status Status Platform Merchant Division Abandoned Cart Details Table The Abandoned Cart details table displays all key information regarding a specific abandoned cart. Column Description Cart ID The unique transaction ID; available only if the abandoned cart was recovered. Shopper Name The shopper’s name. Status The abandoned cart status (New, Emailed, Skipped, Recovered). Unsubscribed? Indicates whether the shopper unsubscribed from abandoned cart notifications. Shopper Email The shopper’s email address. Order Reference The unique order ID. Cart Balance Total potential revenue in USD for the abandoned cart. Discount The total discount value applied to the shopper’s cart in USD. Discount Details The discount code used during checkout. Transaction Status The status of the transaction (see Transaction Webhook Statuses). Cart Details Table The Cart Details table lists individual items associated with abandoned carts. Column Description Cart ID The unique cart ID associated with the abandoned item. Reference The unique reference number associated with the abandoned item. SKU The unique product ID associated with the abandoned item. Item Name The name of the item abandoned by the shopper. Item The total cost in USD for the item. Quantity The number of product units the shopper added to their abandoned cart. Category The item’s product category. Size The item’s size. Color The item’s color. Image URL The image associated with the product in your storefront. Description The item’s description displayed in your storefront.
