📍 Bolt Help / Dashboard / Checkout Settings / Location-Based Restrictions
Location-Based Restrictions
This feature enables merchants to restrict shipping for certain locations.

About

New Dashboard Notice

Bolt has launched a new Merchant Dashboard experience. See this corresponding page for help documentation that reflects the Legacy Dashboard.

Please note that Legacy Dashboard documentation may no longer have up to date information on our newest features and releases.

Merchants can use location-based shipping restrictions in their Bolt Checkout. These aid merchants who cannot ship their products to specific states or countries.

Availability

Platform Supported Products

Custom Cart / Direct API

Features

United States Restrictions

Even when shipping only within the United States, you may need to block shipments to some locations. These limitations are often due to the merchandise being shipped. For example, some items, like large lithium batteries, cannot go by air, and some items, like alcohol, are restricted by some states.

International Restrictions

You may need to block shipments to some or all international locations. The two primary reasons to block international shipping are cost and legal limitations. It can be cost-prohibitive to ship to certain locations or to ship certain types of merchandise appropriately. For example, some nations apply prohibitive import taxes, and some perishable items need expedited air shipment. Legal limitations are determined by the merchandise being shipped. For example, some technological items are restricted for export, and some items, like alcohol, are illegal in some countries.

Enablement

  1. Log in to the Bolt Merchant Dashboard.
  2. Navigate Checkout > Configuration
  3. Scroll down to Shipping.
  4. Edit the following options:
    • Shipment options in the United States
      • Allow all states, territories, and military post offices (default)
      • Allow all states and territories, but exclude military post offices
      • Allow all states, but exclude territories and military post offices
      • Allow continental states, but exclude Alaska and Hawaii
      • Allow selected states, territories, and military post offices
    • Shipment options outside of the United States
      • Allow all countries (default)
      • Allow shipping only to the United States
      • Allow selected countries
  5. Save.

Error Message

Shippers who attempt to ship to a restricted location receive the following error message:

restricted shipping error

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