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DASHBOARD

Go back to Dashboard Home


  • Create a Merchant Account
  • Merchant Dashboard Tour
  • Account
    • Create a Bolt Merchant Account
    • Dashboard Activity Log
    • Approve Domain URLs
    • Log in to the Dashboard
    • Manage Internal Devices
    • Manage Users & Notifications
    • Merchant Single Sign-On
    • Reset Merchant Dashboard Password
    • Switch Merchant Divisions
  • Analytics
    • Abandoned Cart Analytics
    • Benchmarking Dashboard Analytics
    • Checkout Funnel Analytics
    • Executive Summary Dashboard Analytics
    • Funding Analytics
    • Geographic Analytics
    • Network Analytics
    • Payment Analytics
    • Risk Analytics
    • Shipping
    • Shopper Analytics
    • Store Insights
    • Transaction Analytics
    • Transaction List
    • Unlinked Order Analytics
  • Billing & Fees
    • Bolt Fee Types
  • Checkout Settings
    • Add-Ons
      • Cart-based Product Recommendations
      • Static Product Recommendations
      • Donations
      • Services
      • Shipping Insurance
      • API Product Add-ons
    • Address Verification Process
    • Always Available Checkout
      • Installation
      • Button Style Guide
    • Checkout Analytics & Tracking
    • Checkout Buttons
      • Always Available Checkout
      • Buy Now Button
      • Checkout Button
      • Checkout Button Style Guide
      • Product Page Checkout Button
    • Checkout Cart Groups
    • Checkout Configurations
    • Checkout Logo
    • Checkout Type Routing
    • Complex Shipping
      • Complex Shipping Implementation Guide
    • Custom Notices
    • Custom UI Copy
    • Delivery Subtext
    • Discount Codes
    • Dynamic Custom Fields
    • Fees
    • Gift Cards
    • Gift Options
    • In-Store Pickup
    • Language Localization
    • Location-Based Restrictions
    • Maps in Checkout
    • Multi-Currency & VAT
    • Order Notes
    • Order Tracking for Merchants
    • P.O. Box Restrictions
    • Private Label Credit Cards
    • Product Quantity
    • reCAPTCHA
    • Shopper Notifications
      • Enable Shopper Notifications
    • Store Associate Checkout
    • Store Highlights
    • Strikethrough Pricing
  • Orders
    • Place Orders with the Virtual Terminal
    • Import Past Order Data
    • Import Past Order Data
    • Backoffice & Phone Orders
  • Issue Refunds
    • Refund Recommendations for Merchants
    • Bolt Refund Policy
  • Shopper Management
    • Customer Account Activation
    • Unsubscribe Shoppers From Abandoned Cart Emails
  • Transactions
    • Capture Authorized Transactions
    • Capture Payments for SFRA
    • Export Transactions
    • Micro-Authorizations
    • Transaction Investigation Guide
    • Transaction Limits
    • Update Shipping Address for a Transaction
    • Void Authorized Transactions
  • Troubleshooting
    • Renew Your Domain
    • Bolt Checkout Modal Doesn't Open
    • Externally Marked BigCommerce Orders
    • Handle Cardholder Reports of Fraud
    • Handling Rejected Orders
    • Imported Orders From ShipStation to BigCommerce Have the Wrong Status
    • Load Speeds, Script Sizes, & Site Performance
    • No Delivery Options Available
    • Order is Unlinked in BigCommerce
    • Order Not Showing in Bolt
    • Pre-Authorization Server Failures
    • Refund a Visa Giftcard That Doesn't Exist
    • Reverse Accidental Refunds
  • Support
  • Infrastructure Reliability Policy

DASHBOARD

Go back to Dashboard Home


  • Create a Merchant Account
  • Merchant Dashboard Tour
  • Account
    • Create a Bolt Merchant Account
    • Dashboard Activity Log
    • Approve Domain URLs
    • Log in to the Dashboard
    • Manage Internal Devices
    • Manage Users & Notifications
    • Merchant Single Sign-On
    • Reset Merchant Dashboard Password
    • Switch Merchant Divisions
  • Analytics
    • Abandoned Cart Analytics
    • Benchmarking Dashboard Analytics
    • Checkout Funnel Analytics
    • Executive Summary Dashboard Analytics
    • Funding Analytics
    • Geographic Analytics
    • Network Analytics
    • Payment Analytics
    • Risk Analytics
    • Shipping
    • Shopper Analytics
    • Store Insights
    • Transaction Analytics
    • Transaction List
    • Unlinked Order Analytics
  • Billing & Fees
    • Bolt Fee Types
  • Checkout Settings
    • Add-Ons
      • Cart-based Product Recommendations
      • Static Product Recommendations
      • Donations
      • Services
      • Shipping Insurance
      • API Product Add-ons
    • Address Verification Process
    • Always Available Checkout
      • Installation
      • Button Style Guide
    • Checkout Analytics & Tracking
    • Checkout Buttons
      • Always Available Checkout
      • Buy Now Button
      • Checkout Button
      • Checkout Button Style Guide
      • Product Page Checkout Button
    • Checkout Cart Groups
    • Checkout Configurations
    • Checkout Logo
    • Checkout Type Routing
    • Complex Shipping
      • Complex Shipping Implementation Guide
    • Custom Notices
    • Custom UI Copy
    • Delivery Subtext
    • Discount Codes
    • Dynamic Custom Fields
    • Fees
    • Gift Cards
    • Gift Options
    • In-Store Pickup
    • Language Localization
    • Location-Based Restrictions
    • Maps in Checkout
    • Multi-Currency & VAT
    • Order Notes
    • Order Tracking for Merchants
    • P.O. Box Restrictions
    • Private Label Credit Cards
    • Product Quantity
    • reCAPTCHA
    • Shopper Notifications
      • Enable Shopper Notifications
    • Store Associate Checkout
    • Store Highlights
    • Strikethrough Pricing
  • Orders
    • Place Orders with the Virtual Terminal
    • Import Past Order Data
    • Import Past Order Data
    • Backoffice & Phone Orders
  • Issue Refunds
    • Refund Recommendations for Merchants
    • Bolt Refund Policy
  • Shopper Management
    • Customer Account Activation
    • Unsubscribe Shoppers From Abandoned Cart Emails
  • Transactions
    • Capture Authorized Transactions
    • Capture Payments for SFRA
    • Export Transactions
    • Micro-Authorizations
    • Transaction Investigation Guide
    • Transaction Limits
    • Update Shipping Address for a Transaction
    • Void Authorized Transactions
  • Troubleshooting
    • Renew Your Domain
    • Bolt Checkout Modal Doesn't Open
    • Externally Marked BigCommerce Orders
    • Handle Cardholder Reports of Fraud
    • Handling Rejected Orders
    • Imported Orders From ShipStation to BigCommerce Have the Wrong Status
    • Load Speeds, Script Sizes, & Site Performance
    • No Delivery Options Available
    • Order is Unlinked in BigCommerce
    • Order Not Showing in Bolt
    • Pre-Authorization Server Failures
    • Refund a Visa Giftcard That Doesn't Exist
    • Reverse Accidental Refunds
  • Support
  • Infrastructure Reliability Policy
📍 Bolt Help / Dashboard / Shopper Management
Shopper Management
Learn how to manage shopper disputes, addresses, and notifications in the Merchant Dashboard.
Customer Account Activation
How to activate your customer accounts in Bolt.
Unsubscribe Shoppers From Abandoned Cart Emails
How to unsubscribe shoppers from Abandoned Cart Emails.
# operations

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Bolt Refund Policy
Customer Account Activation

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