The New

To help your shoppers better understand who to contact when they have questions, Bolt made a few updates to the following email types:

• On Hold transactions
• Rejected transactions
• Micro Authorizations

As a result, shoppers now have an improved email experience, including:

• Header titles clearly stating your business name + via Bolt
• Your support email address as the Reply To direction
• noreply@bolt.com as the sending address
• Direct links in the email about what Bolt is, to better inform your users

For more information on how Bolt manages emails, see the Shopper Notifications article.