The New

The Shopper Assistant is now available to merchants using Adobe Commerce.

The New

The Shopper Assistant is now available to merchants using Adobe Commerce.

The New

Shopper Insights are now available in Beta within the Redesigned Merchant Dashboard. Shopper Insights provide more data about how products perform on your store and allow you to gain insight into shopper behavior.

The Improved

• If a merchant has accounts that are migrated from other merchant accounts, there is no longer a need to enable notifications to go out to the shopper about the shared accounts.

• We also updated the shopper login module with a new, sleek look that better explains what Bolt is and to create trust with shoppers.

GDPR shoppers will not be impacted by these changes.

Read more about Global Consent Collection.

The New

Bolt has released the Merchant Dashboard Redesign. We’ve reimagined the dashboard to showcase all the Bolt products and features you love, and included more actionable data about their store with Store Insights.

To switch to the new dashboard, login to Bolt and click Switch to Beta within the banner at the top. You can switch back to the old dashboard experience by clicking Go to Legacy Dashboard at the bottom of the new menu.

The New

Bolt now offers device-based automatic login during checkout, which recognizes active sessions on verified devices to skip the authentication step. This feature is designed to reduce friction while keeping shoppers' data secure.

• Verified device: After a shopper successfully authenticates via one-time verification code, this device is now verified and eligible for automatic login during checkout via device token.
• Unverified device: When a shopper creates a Bolt account during checkout, they do not have to complete authentication via one-time verification code, so this device is considered unverified. Logging in during checkout on another device forces logout on this unverified device to protect shoppers' personal data.

Limitations

This feature is not currently available to merchants who use SSO.

The New

Bolt now offers merchants the ability to route each type of checkout to a different processing method depending on whether a shopper has a Bolt account. Experience Bolt Checkout where it works best for you: complete granular A/B testing with confidence, or retain full control over portions of the checkout experience.

The Improved

The Checkout Links construction process has been improved to provide more transparency into the checkout link structure, as well as enabling the creation of links at scale. Merchants still need to reach out to their customer success managers to enable and construct Checkout Links.

Read more about Checkout Links.

The New

Bolt now offers merchants the ability to route each type of checkout to a different processing method depending on whether a shopper has a Bolt account. Experience Bolt Checkout where it works best for you: complete granular A/B testing with confidence, or retain full control over portions of the checkout experience.

The New

When card authorization fails, shoppers now see targeted error messages that encourage them to complete checkout with another card or payment method, depending on the reason for failure and the payment methods offered by the merchant.

The New

Merchants with custom cart implementations using Accounts can now invoke an analytics method that tracks checkout funnel events. Learn more about implementing data event tracking.

The New

To help your shoppers better understand who to contact when they have questions, Bolt made a few updates to the following email types:

• On Hold transactions
• Rejected transactions
• Micro Authorizations

As a result, shoppers now have an improved email experience, including:

• Header titles clearly stating your business name + via Bolt
• Your support email address as the Reply To direction
• noreply@bolt.com as the sending address
• Direct links in the email about what Bolt is, to better inform your users

For more information on how Bolt manages emails, see the Shopper Notifications article.

Now generally available, Bolt ingests Authorize.net webhooks so that post-authorization actions are reflected in both the Bolt Merchant Dashboard and the Authorize.net dashboard.

This promotes data integrity for future reporting and keeps your systems in sync.

Bolt has released several updates to our NetSuite ERP bundle.

The Improved

• Auth & Capture Order

Updated Documentation

Because these changes have impacted how you can use Bolt in NetSuite ERP, we have updated our NetSuite ERP Operations guides accordingly:

• Create an Order
• Void Transaction / Order (via Bolt or NetSuite ERP)
• Capture Cash Sale or Invoice (via Bolt or NetSuite ERP)
• Partially Capture a Cash Sale or Invoice
• Process Cash or Credit Memo Refund (via Bolt or NetSuite ERP)
• Produce a Pay-by-Link Link
• Recharge on an Expired Transaction (Cash Sale or Invoice)

The New

Merchants using SSO Commerce will now see that their shoppers can log into their Bolt Accounts using their Google or Apple accounts, in lieu of OTP. This enables an even faster authentication through a secure authentication process. Merchants do not need to do anything to implement or enable this feature.

For more information, see our Social Authentication help article for shoppers.

The New

Bolt’s Shopper Assistant now displays a Buy It Again tab so shoppers can easily add recently purchased items to their cart.

The New

When a shopper clicks an order within the Shopper Assistant, order information now displays directly in the widget instead of redirecting shoppers to the merchant’s site.

Depending on the status, the order details page now prompts shoppers to take the following actions:

• Track order, if order is in progress
• Reorder the whole order, if order is complete

Bolt now ingests Authorize.net webhooks so that post-authorization actions are reflected in both the Bolt Merchant Dashboard and the Authorize.net dashboard.

This promotes data integrity for future reporting and keeps your systems in sync.

The New

Bolt’s Fraud Protection is now available with embedded checkout to merchants who meet certain annual GMV qualifications.

The New

Users who already have a shipping address or payment method saved through their merchant account are converted to Bolt network accounts upon login. With in-context notification during sign up, shoppers are notified of their new Bolt account when checking out.

This feature is now generally available.

The New

Bolt’s Shopper Assistant now displays a Buy It Again tab so shoppers can easily add recently purchased items to their cart.

The New

When a shopper clicks an order within the Shopper Assistant, order information now displays directly in the widget instead of redirecting shoppers to the merchant’s site.

Depending on the status, the order details page now prompts shoppers to take the following actions:

• Track order, if order is in progress
• Reorder the whole order, if order is complete

The New

Merchants with this feature enabled can allow their shoppers to donate custom values to listed donations. Previously, shoppers could donate via prefixed round-up or percentage amounts.

The Improved

This feature is supported for Custom Carts.

Additionally, donations as a whole has moved from the Delivery step of the checkout process to the Payment step.

Enable

To implement Donations in your checkout, reach out to Bolt Support.

To learn more about this feature, go to our Product Add-ons article. To learn more about adding product add-ons into your checkout, see our Managing Product Add-ons article.

Shopper Account Social Authentication for SSO Commerce is currently in a testing phase. Merchants may see this feature on Bolt Account Authentication modals as testing continues.

The New

Merchants using SSO Commerce will now see that their shoppers can log into their Bolt Accounts using their Google or Apple accounts, in lieu of OTP. This enables an even faster authentication through faster and secure authentication. Merchants do not need to do anything to implement or enable this feature.

For more information, see our Social Authentication help article for shoppers.

The New

• Plugin now compatible with Magento version 2.4.5 & PHP 8.1.
• Amasty Extra Fee plugin now supported.

Bug Fixes

• Fixes intermittent issue with using multiple currencies at checkout.
• Discounts for bundle products now supported on Magento versions < 2.4.4.

The New

Bolt Shoppers can now recover their Bolt Accounts without reaching out to Bolt’s support team.

For more information on recovering your Bolt Shopper Account, see Account Recovery.

The New

Adobe Quick Checkout is now generally available for merchants. Quick Checkout by Bolt lets merchants set up one-click checkout on their site within minutes. Shoppers can login to their existing Bolt account or sign up to join the Bolt network while completing their purchase. Returning customers will experience a drastically faster checkout experience.

Resources

• Set Up Adobe Quick Checkout
• Preview Shopper Checkout Experience

The New

Bolt’s Shopper Assistant is now available for merchants using BigCommerce Checkout or Adobe Commerce.

The New

• WooCommerce now supports Single Sign-On for shoppers. See WooCommerce Setup Guide to set up SSO on your store.
• Added support for WooCommerce Store Credit
• Added support for WooCommerce CheckoutWC Sidecart
• Added Advanced Shipment Tracking Plugin support

Bug Fixes

• Tax now properly calculates for tax-exempt merchants using AvaTax
• Merchants can now track the start_checkout event using Klaviyo

The New

Bolt’s Adyen processor integration now supports standard webhook ingestion to notify you about transaction events and chargeback events. Refer to Set Up Bolt for Adyen.

The New

Bolt now supports a gateway integration with CardConnect.

To connect your CardConnect account to Bolt, add your gateway credentials in Payment Settings in the Bolt Merchant Dashboard.

The New

The Yotpo loyalty integration is now available for Beta merchants. With Yotpo, customers can earn rewards for making purchases on a store. The Yotpo integration with Bolt lets customers view and redeem points at checkout to use as a discount toward their purchase.

For more information on connecting Yotpo with Bolt, see Set Up Yotpo.

The New

Add the Bolt Shopper Assistant, now generally available, to your storefront to offer shoppers a personalized experience and turn guest shoppers into logged-in shoppers.

Quickly set up the Shopper Assistant from the Merchant Dashboard.

The New

Bolt’s Shopper Assistant now offers free shipping over a merchant-determined order total to help drive conversions.

The New

Bolt’s Shopper Assistant now displays recently viewed products so shoppers can easily revisit and purchase these items.

The New

• Bolt’s Fraud Protection offering is now available to merchants using Accounts in their checkout experience.