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Bolt Help / Release Changelog / SFRA Order Status Mappings Have Changed
The New SFRA order statuses have changed to better reflect each order’s state within the SFRA dashboard. See the table below for the new order status mappings.
| SFCC order status | SFCC payment status | SFCC Export Status | SFCC Confirmation Status | Bolt Status | Description | Previous SFCC order status |
|---|---|---|---|---|---|---|
| Created | Not Paid | Not Exported | Pending | The order is created in Bolt but is under fraud review. Payment is not yet captured. | New / Open | |
| Failed | Not Paid | Not Exported | Rejected_irreversible | The Bolt transaction is rejected for fraud. | Cancelled | |
| Created | Not Paid | Not Exported | Not Confirmed | Rejected_reversible | The transaction is suspected of being fraudulent, but the merchant may force override the decision. | New / Open |
See SFRA Order Status Mapping to view all order scenarios and their corresponding statuses.