📍 Bolt Help / Release Changelog / SFRA Order Status Mappings Have Changed
SFRA Order Status Mappings Have Changed

The New SFRA order statuses have changed to better reflect each order’s state within the SFRA dashboard. See the table below for the new order status mappings.

SFCC order status SFCC payment status SFCC Export Status SFCC Confirmation Status Bolt Status Description Previous SFCC order status
Created Not Paid Not Exported Pending The order is created in Bolt but is under fraud review. Payment is not yet captured. New / Open
Failed Not Paid Not Exported Rejected_irreversible The Bolt transaction is rejected for fraud. Cancelled
Created Not Paid Not Exported Not Confirmed Rejected_reversible The transaction is suspected of being fraudulent, but the merchant may force override the decision. New / Open

See SFRA Order Status Mapping to view all order scenarios and their corresponding statuses.