Place Phone Orders for Volusion

Merchants can place phone orders within the Volusion console.

How to Place a Phone Order

1. Log into the Volusion Console.
2. Navigate to Orders > Place Phone Order.
3. Complete order details.
4. Scroll to Payment and select Other in the dropdown.
5. Uncheck the following:
   • Collect Payment (Auth + Capture)
   • Send Invoices
6. Copy the Order Number (ID) from the newly created order.
7. Log in to the Bolt Merchant Dashboard.
8. Select New Payment.
9. Enter the order number as the order reference.
10. Complete checkout
11. Update the order from the Volusion Console to change its status or total.