📍 Bolt Help / Operations / Orders & Refunds / Backoffice & Phone Orders / Place Phone Orders for Magento 2 / Magento Commerce

Place Phone Orders for Magento 2 / Magento Commerce

Merchants can use Bolt to process payments for orders manually created in the Magento Commerce console.

How to Place a Phone Order

  1. Log into the Magento Console.
  2. Navigate to Sales > Orders.
  3. Select Create New Order.
  4. Select a customer or select Create New Customer.
  5. Add products to the order.
  6. Input customer address information.
  7. Select a Shipping Method.
  8. Select Payment Method >  Bolt Pay.
  9. Below the Bolt Pay button click Send this link to receive consumer payment.

Merchants can forward a Pay By link to a shopper’s email address, enabling the shopper to provide their payment information directly. This method of payment is secure and indemnified by Bolt.

To access the Pay By Link URL:

  1. Log into the Magento Console.
  2. Navigate to Orders.
  3. Select Create New Order.
  4. Locate Payment Method > Bolt Pay.
  5. Copy the URL that is generated.
  6. Send the URL to the shopper.
  7. Close the order without submitting it.

Do not submit the order through the Magento Console; Bolt creates the final order in Magento automatically on your behalf, after the shopper has completed their checkout. Submitting the order prematurely can result in duplicated and unfinished orders. Simply close the order without saving when you are finished sharing the link with the shopper.

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