Merchants can provide shoppers with
- an order confirmation page where shoppers can opt into order tracking options,
- an order tracking page to add visibility to order status, and
- SMS updates for an order’s status and point to a branded order tracking page.
Suite Features
Confirmation Page
A post-checkout landing page for shoppers that allows them to choose personal order tracking options.
Get Started ›SMS Updates
A messaging system for real-time updates on shipping and delivery status with linking to the order tracking page and support for international phone numbers.
Get Started ›Tracking Page
A mobile-friendly page with a shopper’s order summary, contact and shipping information, and order status.
Get Started ›Availability
| Platform | Supported Products |
|---|---|
|
BigCommerce |
|
|
Custom Cart / Direct API |
|
|
Adobe Commerce / Magento 2 (Adobe acquired the Magento brand in May 2018.) |
|
Couriers
Bolt’s uses AfterShip (Automizely) by default to facilitate order tracking; review their courier list for a breakdown of their supported couriers.
If Aftership does not support your preferred courier, Bolt can also leverage EasyPost for order tracking.
Installation
Enable Order Tracking
Instructions for installing and implementing the Order Tracking Add-On Suite.
Get Started ›Customizations
The customizations that merchants make to their checkout experience (i.e., logos, colors, etc.) also apply to the order tracking page.