Manage Your Billing Information
Bolt has launched a new Merchant Dashboard experience. See this page for help documentation that reflects the Legacy Dashboard.
This article does not apply to merchants who already pay their bill directly via a Bolt representative.
You will receive an email to allow you to input your payment method when it’s time to pay your first Bolt invoice.
- In the Merchant Dashboard, navigate to Administration > Invoices.
- If you have an outstanding balance, click Pay Now to pay your balance.
- Click Past Invoices to view previous invoices.
You will receive a pop-up notification when you login to the dashboard if you have unpaid invoices.
||Invoice is paid.|
||Payment not collected. It will remain in this state until the due date.|
||The payment was not collected and is being retried.|
||The invoice is not paid and all attempts to collect it have failed.|
||Invoice is voided.|
||The invoice has not been sent for collection.|
Below is a table with each type of email notification you may receive from Bolt and the action you should take.
|Payment Successful||No action needed.|
|Invoice Generated||No action needed.|
|Invoice Past Due||Add or update payment method.|
|Invoice Past Due (1 Day)||Add or update payment method.|
|Invoice Past Due (4 Days)||Add or update payment method.|
|Invoice Past Due (8 Days)||Add or update payment method.|
What currency does Bolt charge me in?
Bolt will charge merchant fees in USD.
What payment methods can I use to pay my Bolt bill?
Bolt accepts Visa, Mastercard, American Express, Discover credit cards.
What happens if I don't pay my bill?
Bolt will terminate service 30 days after failing to receive payment.