Manage Your Billing Information
Access and update the billing information associated with the Bolt Platform.
Bolt has launched a new Merchant Dashboard experience. See this page for help documentation that reflects the Legacy Dashboard.
NOTE
This article does not apply to merchants who already pay their bill directly via a Bolt representative.
You will receive an email to allow you to input your payment method when it’s time to pay your first Bolt invoice.
Pay Invoices
- In the Merchant Dashboard, navigate to Administration > Invoices.
- If you have an outstanding balance, click Pay Now to pay your balance.
- Click Past Invoices to view previous invoices.
TIP
You will receive a pop-up notification when you login to the dashboard if you have unpaid invoices.
Invoice Statuses
| Status | Definition |
|---|---|
paid |
Invoice is paid. |
posted |
Payment not collected. It will remain in this state until the due date. |
payment_due |
The payment was not collected and is being retried. |
not_paid |
The invoice is not paid and all attempts to collect it have failed. |
voided |
Invoice is voided. |
pending |
The invoice has not been sent for collection. |
Bolt Emails
Below is a table with each type of email notification you may receive from Bolt and the action you should take.
| Event | Action Needed |
|---|---|
| Payment Successful | No action needed. |
| Invoice Generated | No action needed. |
| Invoice Past Due | Add or update payment method. |
| Invoice Past Due (1 Day) | Add or update payment method. |
| Invoice Past Due (4 Days) | Add or update payment method. |
| Invoice Past Due (8 Days) | Add or update payment method. |
FAQ