3. Review Order Status Mapping
As Bolt processes an order, it transitions through several different statuses. You can view these statuses from the following resources:
Order Status Mapping
Use the following table to map Bolt order statuses from the Bolt Merchant Dashboard and Bolt Webhooks to Adobe Commerce Order statuses.
| Bolt Status | Adobe Status | Description |
|---|---|---|
| IN REVIEW | PAYMENT REVIEW | Orders are set to a status of payment review when a shopper places an order on your Adobe store. |
| AUTHORIZED or COMPLETED |
PROCESSING | Orders are set to a status of processing when Bolt approves the order. If you have Bolt enable ‘auto-capture’, the payment is captured at this point. Otherwise, the payment is captured when you issue an invoice. |
| REVERSIBLY REJECTED | DEFERRED | Orders are set to a deferred status when Bolt suspects the transaction is at high risk of being fraudulent and reversibly rejects the order. You may either force-approve or confirm the rejection from the Bolt Merchant Dashboard. Deferred orders are canceled if no action is taken within a few business days. |
| PERMANENTLY REJECTED or CANCELLED |
CANCELED | Orders are set to a status of canceled when: an order is identified as fraudulent (irreversibly rejected) or an authorization has expired after 7 days. |
| FAILED AUTHORIZATION | PENDING PAYMENT | The system creates and then deletes the order. |