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NetSuite ERP Order Status Mapping

View platform operations & order statuses for NetSuite.

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Order Review and Status Changes

Orders processed through Bolt transition through the following Statuses:

Status	Description
Authorized	Orders are set to a status of `authorized` when it is ready for capture or void. Auto-capture is enabled by default.
Canceled	Orders are set to a status of `canceled` when: an order is identified as fraudulent (irreversibly rejected) or an authorization has expired after 7 days.
Completed	Orders are set to a status of `completed` when Bolt captures an authorized transaction.
Reversibly Rejected	Orders are set to a `reversibly rejected` status when Bolt suspects the transaction is at high risk of being fraudulent and reversibly rejects the order. You may either force-approve or confirm the rejection from the Bolt Merchant Dashboard. Deferred orders are canceled if no action is taken within a few business days.
Rejected Irreversible	Orders are set to a `rejected irriversible` status when Bolt has confirmed order is fraudulent.
Failed	Orders are set to a status of `failed` when an order is identified as fraudulent (irreversibly rejected).

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