📍 Bolt Help / Platforms / Adobe Commerce / Adobe Commerce - Embedded Accounts / 4. Shopper Experience 4. Shopper Experience Understand the customer journey based on the customers' status. Page Contents Click to expand. Review the diagrams below to understand the shopper journey through Bolt and the Magento UI. Guest Flow - Account Does Not Exist The flow below represents the journey of a customer who doesn’t have a Bolt account. sequenceDiagram Magento Frontend-->>User: Render Guest Checkout User->>Magento Frontend: Enters Email Magento Frontend->>Bolt Backend: Does Account exist? Bolt Backend->>Magento Frontend: No Magento Frontend->>User: Show Create Bolt Account Box User->>Magento Frontend: Complete Guest Checkout Magento Frontend->>Magento Backend: POST info Magento Backend->>Bolt Backend: Existing Embedded API Creation Guest Flow - Account Exists The following represents a flow where the shopper has selected Guest checkout, but they have an existing Bolt account. sequenceDiagram Magento Frontend-->>User: Render Guest Checkout User->>Magento Frontend: Enters Email Magento Frontend->>Bolt Backend: Does Account Exist? Bolt Backend->>Magento Frontend: Yes Magento Frontend-->Bolt Login UI: Open (Sends One Time Code to Customer Device or Email) Bolt Login UI->>User: Prompt for One Time Password User->>Bolt Login UI: Close UI Bolt Login UI-->>Magento Frontend: Return to Guest Checkout Magento Frontend->>User: Continue Guest Checkout User->>Magento Frontend: Complete Guest