SFRA Order Status Mapping
Order Review and Status Changes
As Bolt processes the order, it transitions through several different statuses:
| SFCC order status | SFCC payment status | SFCC Export Status | SFCC Confirmation Status | Bolt Status | Description |
|---|---|---|---|---|---|
| New / Open | Not Paid | Not Exported | Pending | The order is created in Bolt but is under fraud review. Payment is not yet captured. | |
| New / Open | Not Paid | Ready for Export | Confirmed | Authorized | The Bolt transaction has passed fraud review and the transaction is authorized. Payment is not yet captured. |
| New / Open | Paid | Ready for Export | Confirmed | Completed | The Bolt transaction is fully captured. |
| New / Open | Partially Paid | Not Exported | Confirmed | Authorized | The payment amount is partially captured. |
| New / Open | Paid | Ready for Export | Confirmed | Completed | The payment amount is fully captured. |
| New / Open | Partially Paid | Not Exported | Completed | The payment amount is partially refunded. | |
| Cancelled | Not Paid | Not Exported | Completed | The payment amount is fully refunded. | |
| Cancelled | Not Paid | Not Exported | Cancelled | The Bolt transaction is voided. | |
| Cancelled | Not Paid | Not Exported | Rejected_irreversible | The Bolt transaction is rejected for fraud. | |
| New / Open | Not Paid | Not Exported | Not Confirmed | Rejected_reversible | The transaction is suspected of being fraudulent, but the merchant may force override the decision. |
| New / Open | Not Paid | Ready for Export | Confirmed | Authorized | The Bolt transaction has been force-approve.d |
| Failed | Not Paid | Not Exported | Not Confirmed | Failed Authorization | The payment was declined by the payment processor. |