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Bolt Help / Platforms / Netsuite ERP / Operations Guides / NetSuite ERP Order Status Mapping
View platform operations & order statuses for NetSuite.
Order Review and Status Changes
Orders processed through Bolt transition through the following Statuses:
| Status | Description |
|---|---|
| Authorized | Orders are set to a status of authorized when it is ready for capture or void. Auto-capture is enabled by default. |
| Canceled | Orders are set to a status of canceled when: an order is identified as fraudulent (irreversibly rejected) or an authorization has expired after 7 days. |
| Completed | Orders are set to a status of completed when Bolt captures an authorized transaction. |
| Reversibly Rejected | Orders are set to a reversibly rejected status when Bolt suspects the transaction is at high risk of being fraudulent and reversibly rejects the order. You may either force-approve or confirm the rejection from the Bolt Merchant Dashboard. Deferred orders are canceled if no action is taken within a few business days. |
| Rejected Irreversible | Orders are set to a rejected irriversible status when Bolt has confirmed order is fraudulent. |
| Failed | Orders are set to a status of failed when an order is identified as fraudulent (irreversibly rejected). |