đź“Ť Bolt Help / Get Started / Policies / Network Pricing FAQs Network Pricing FAQs Some frequently asked questions about Bolt's pricing structure. What is Bolt network pricing? Click to expand. You will only be charged a network fee when a Bolt account shopper creates a Bolt account on another site and makes a purchase on your site. What would network pricing look like for the typical merchant? Click to expand. Let’s say a customer created their Bolt account on another retail site and then makes a purchase on your site: If you are using Bolt Payments, we will waive all Bolt Fraud and platform fees. This means you only pay a 1% network fee for that Bolt network-driven transaction — with no additional fees for transactions from your existing customers or any new customer outside the Bolt network. If you are using your own PSP, you will be charged a 1% network fee for the Bolt network-driven transaction. Standard platform and Bolt Fraud fees apply. Why is Bolt changing its pricing structure now? Click to expand. We are making changes to our pricing structure to better align our pricing with the value that the Bolt shopper network provides. The Bolt shopper network has grown rapidly to more than 8 million shoppers with 350,000 shoppers added each month and 75% higher conversion rates. As our network grows, we want our merchants to grow with it. Not only in the tools Bolt creates and the services we provide for them — that’s a given — but in simplifying shopping across so many retailers that the network’s benefits compound. This is where Bolt provides the most long-term sustainable advantage for our merchants and where we’re focusing our business model. Will I save money with Bolt’s network pricing? Click to expand. For most merchants using Bolt Payments, the move to network pricing means significant savings for their business as we will waive all Bolt Fraud and platform fees. That means you only pay for Bolt’s network-driven transactions — with no additional fees for transactions from your existing customers or any new customer outside the Bolt network. Bolt payment processing fees will still apply to each transaction. Will there be any caps in place on the network fee? Click to expand. The network fee is capped at 2% per network transaction. Is this a promotional offer, and if so, how long is the offer valid for? Click to expand. The promotional pricing applies for 3 years from acceptance and you must agree to a 3-year contract. Then, the Bolt network fee will increase from 1% to 2%. For additional questions, please contact your Customer Success Manager. I currently have custom pricing negotiated with Bolt. Does network pricing apply to me? Click to expand. If you have an existing contract with Bolt, please contact your Customer Success Manager to discuss how network pricing applies to your business. Will there be any changes in how I pay my fees? Click to expand. As we work to automate the collection of the Bolt network fee, all merchants will be invoiced monthly for their associated fees.