When you begin a chargeback dispute, your bank provides a deadline for response. Bolt represents you during a dispute to improve the odds of winning the chargeback. Reasons for non-fraudulent chargebacks include: Merchandise not received, defective item, duplicate processing or refund not received. For each type, provide proof against each type of claim to help your case.
You will be able to:
- Understand the definition of a chargeback,
- Identify how Bolt represents you if you are the target of a chargeback,
- Distinguish which chargeback scenarios offer Bolt protection,
- Identify which materials are needed to defend yourself against each chargeback type.