Transactions move through statuses based on where they are in the transaction lifecycle:

• Failed Authorization: When a customer’s payment method was rejected. Customers can try another payment method.
• Completed: Funds authorized and fraud check completed.
• Authorized: Transactions with this status are captured. Used when delayed captured is enabled.
• In Review: In review with Bolt fraud team.
• Recently Rejected: Rejected by Bolt’s fraud team.
• Permanently Rejected: Orders that are determined fraudulent when merchant confirms rejection or review window expires.
• Refunded: Shown when merchant refunds order.
• Cancelled: Merchants can set orders to Cancelled any time in the transaction process.

Learning Outcomes

You will be able to:

• Understand how to interact with transactions in the merchant dashboard,
• Identify what phase an order transaction is in based on its status.