How to View Risk Scores
- Log in to the Bolt Merchant Dashboard.
- Navigate to Transactions.
- Click a transaction to view its details.
- Find the Risk Score section, which displays the score and top three factors affecting this score.
- Click More risk factors to view all the factors impacting this score.
Interpret Risk Scores
The Risk Assessment Score is a number between 0 and 1000.
Scores between 900-1000 are the riskiest, with an average of >90% of these transactions resulting in fraud.
|0-500||Normal||No significant risk factors detected.|
|500-750||Medium||Some possible risk factors detected.|
|750-1000||High||Multiple or significant risk factors detected.|
Weighted risk factors influence the risk score.
The multiplier by the factor name tells you how much this factor impacted the overall risk score.
The following factors can impact risk score:
|Address verification||Does the entered credit card address match the stored address?|
|Card verification||Does the entered CVV match the stored CVV?|
|Transaction amount||How much money is involved in the transaction?|
|Number of items||How many items were purchased?|
|Credit card tenure since first transaction||How long has it been since the first transaction on this credit card?|
|Email tenure since first transaction||How long has it been since this email account was created?|
|IP tenure since first transaction||How long has it been since the first transaction associated with this IP address?|
|Credit card last used (successful)||How long has it been since the last successful card transaction?|
|Credit card last used (declined)||How long has it been since the last declined card transaction?|
|Email last used (declined)||How long has it been since this email address was used for a declined transaction?|
|Credit card authorization attempts||How many card authorization attempts were involved in this transaction?|
|Email fraudulent disputes||Has this email address been associated with fraudulent disputes?|
|Cardholder’s name in email||Does the email address contain the cardholder’s name?|
|Postal codes associated with email||How many postal codes are associated with this email?|
|Known fraudulent orders||Does Bolt have record of any past fraudulent orders?|
|Deletion behavior||Did the user display suspicious deletion behavior during checkout?|
|Input behavior||Did the user display suspicious input behavior during checkout?|
|Mouse movement||Did the user move the mouse offscreen while entering the credit card number?|