📍 Bolt Help / Tags / risk risk Risk Assessment Scoring Learn about how Bolt can identify and assess risk for transactions that are not indemnified by Bolt. Risk Assessment Scoring with Fraud Protection Risk Assessment Scoring Confidentiality Policy Learn about Bolt's confidentiality policy and why it's important for protecting your shoppers. Handle Cardholder Reports of Fraud How merchants can handle fraud claims submitted by a cardholder. Manage Your Allowlist How to add or remove customers from your allowlist for bypassing Fraud Protection services. Manage Your Blocklist How to add or remove known fraudsters from your blocklist. Prohibited Merchant Categories Learn about which merchant categories Bolt prohibits. Request Re-Review How to submit a re-review in the Bolt Merchant Dashboard, for users of Fraud Protection. Risk Analytics How to view risk analytics in the Bolt Merchant Dashboard. The Fraud Review Process Learn about Bolt's fraud review process, our scoring methodology, and how to handle rejected orders. This information applies to merchants who use Fraud Protection. View Risk Scores Access risk scoring information for each merchant-liable card transaction. All merchants are eligible for this feature, whether they have Fraud Protection or not.