Manage Your Blocklist
Add shopper details to your blocklist to automatically reject transactions originating from these IP or email addresses.
This rejection happens pre-authorization, so it is an effective way of preventing known fraudsters.
Availability
This feature is available to all merchants. Contact your Customer Success Manager to discuss enablement.
How to Add an Email Address
- Log into the Bolt Merchant Dashboard.
- Navigate to Fraud Protection > Settings > Blocklist > Email Address.
- Click + Add Email Address.
- Enter the email address.
- Click Add.
How to Add an IP Address
- Log into the Bolt Merchant Dashboard.
- Navigate to Fraud Protection > Settings > Blocklist > IP Address.
- Click + Add IP Address.
- Enter the IP address.
- Click Add.
How to Remove a Shopper
- Log into the Bolt Merchant Dashboard.
- Navigate to Fraud Protection > Settings > Blocklist.
- Locate the IP or email address and click Delete (trash can icon).