📍 Bolt Help / Fraud & Risk / Recharge a Shopper Recharge a Shopper How to recharge a customer in the Bolt Merchant Dashboard, for users of Fraud Protection. Page Contents Click to expand. For users of Fraud Protection, recharge a customer using the payment information on file. About Recharges Merchants may recharge a card for many reasons, for example, additional charges or recharging a voided transaction. Because recharges are tied to an existing transaction, recharges must be processed on the original card. TIP Merchants can recharge a shopper for an order that has been rejected as long as the initial authorization was accepted. How to Recharge a Customer Log into the Bolt Merchant Dashboard and navigate to Transactions. Click a transaction. Actions > Duplicate this payment. Complete all corresponding fields and select Charge. Considerations Recharge transactions behave differently from regular transactions: Functionality Availability Syncing with commerce platform No Fraud indemnification No Charged Bolt fees No Risk review No Auto-approval Always Auto-capture Always Alternative payment methods No