Place Orders with the Virtual Terminal

How to place an order with the Virtual Terminal in the Bolt Merchant Dashboard.

Issue Refunds

How merchants can issue refunds.

Capture Authorized Transactions

How to capture authorized transactions in the Bolt Merchant Dashboard.

Force-Approve Orders

How to force-approve orders in the Bolt Merchant Dashboard, for users of Fraud Protection.

Recharge a Shopper

How to recharge a customer in the Bolt Merchant Dashboard, for users of Fraud Protection.

Reject Orders

How to permanently reject orders in the Bolt Merchant Dashboard, for users of Fraud Protection.

Request Re-Review

How to submit a re-review in the Bolt Merchant Dashboard, for users of Fraud Protection.

The Fraud Review Process

Learn about Bolt's fraud review process, our scoring methodology, and how to handle rejected orders. This information applies to merchants who use Fraud Protection.

Void Authorized Transactions

How to void authorized transactions in the Bolt Merchant Dashboard.