📍 Bolt Help / Fraud & Risk / Chargebacks & Disputes / Access Disputes Dashboard (Beta) Access Disputes Dashboard (Beta) View disputes and take action from the Disputes dashboard. Page Contents Click to expand. Merchants can monitor their active disputes and determine next steps from the Disputes dashboard. How to View Disputes Log into the Bolt Merchant Dashboard. Navigate to Transactions > Disputes. Use the filter tools to narrow or expand the default list. How to View Required Actions Some disputes require certain actions to be completed by the merchant before proceeding to the next phase. You can view all of your required actions from the Disputes dashboard. Log into the Bolt Merchant Dashboard. Navigate to Transactions > Disputes. Use the Status filter to narrow the list and see disputes that need your response. Select the dispute and submit the necessary documentation or information. Dispute Information The Disputes dashboard provides a table view of the following fields: Filter Details Transaction Ref The unique Bolt ID associated to the transaction. Amount The total cost in USD of the transaction. Stage The phase that the dispute is in. This varies depending on the merchant’s processor. See our Cycles documentation for more information. Reason The reason the shopper is disputing the transaction. Liability The liable party (Bolt, Merchant) if applicable. Status The current status of the dispute. Reply By The date a merchant must complete the next required action. Disputed On The date the shopper initiated the dispute. Export Dispute Statements Please see our Dispute Statements documentation for instructions.