📍 Bolt Help / Operations / Fraud & Risk / View Order Rejection Reasons
View Order Rejection Reasons
How to review Bolt's order rejection reasons on a given transaction, for users of Fraud Protection.

For users of Fraud Protection, review Bolt’s fraud decisioning to gain insight into why a transaction has been flagged as a risk.

How to View Fraud Decisioning

  1. Log in to the Bolt Merchant Dashboard.
  2. Navigate to Transactions.
  3. Click a transaction to view its details.
  4. Find the Risk Score section, which displays the score and top three factors affecting this score.
  5. Click More risk factors to view all the factors impacting this score.

To see a full list of rejection reasons, see our list of key fraud signals.

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