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Bolt Help / Fraud & Risk / View Risk Scores
Access risk scoring information for each merchant-liable card transaction. All merchants are eligible for this feature, whether they have Fraud Protection or not.
Access Risk Assessment Scoring information for each merchant-liable card transaction in the Bolt Merchant Dashboard.
How to View Risk Scores
- Log in to the Bolt Merchant Dashboard.
- Navigate to Transactions.
- Click a transaction to view its details.
- Find the Risk Score section, which displays the score and top three factors affecting this score.
- Click More risk factors to view all the factors impacting this score.
Interpret Risk Scores
The Risk Assessment Score is a number between 0 and 1000.
Scores between 900-1000 are the riskiest, with an average of >90% of these transactions resulting in fraud.
| Score | Category | Description |
|---|---|---|
| 0-500 | Normal | No significant risk factors detected. |
| 500-750 | Medium | Some possible risk factors detected. |
| 750-1000 | High | Multiple or significant risk factors detected. |
Risk Factors
Weighted risk factors influence the risk score.
The multiplier by the factor name tells you how much this factor impacted the overall risk score.
| Score | Category | Explanation |
|---|---|---|
| <1x | Positive | Less risky |
| 1x | Neutral | Neutral risk |
| >1x | Negative | More risky |
The following factors can impact risk score:
| Factor | Description |
|---|---|
| Address verification | Does the entered credit card address match the stored address? |
| Card verification | Does the entered CVV match the stored CVV? |
| Transaction amount | How much money is involved in the transaction? |
| Number of items | How many items were purchased? |
| Credit card tenure since first transaction | How long has it been since the first transaction on this credit card? |
| Email tenure since first transaction | How long has it been since this email account was created? |
| IP tenure since first transaction | How long has it been since the first transaction associated with this IP address? |
| Credit card last used (successful) | How long has it been since the last successful card transaction? |
| Credit card last used (declined) | How long has it been since the last declined card transaction? |
| Email last used (declined) | How long has it been since this email address was used for a declined transaction? |
| Credit card authorization attempts | How many card authorization attempts were involved in this transaction? |
| Email fraudulent disputes | Has this email address been associated with fraudulent disputes? |
| Cardholder’s name in email | Does the email address contain the cardholder’s name? |
| Postal codes associated with email | How many postal codes are associated with this email? |
| Known fraudulent orders | Does Bolt have record of any past fraudulent orders? |
| Deletion behavior | Did the user display suspicious deletion behavior during checkout? |
| Input behavior | Did the user display suspicious input behavior during checkout? |
| Mouse movement | Did the user move the mouse offscreen while entering the credit card number? |