📍 Bolt Help / Platforms / BigCommerce / BigCommerce - Embedded Accounts / Fraud Protection FAQs
Fraud Protection FAQs
Find answers to frequently asked questions about Bolt's Fraud Protection solution for embedded checkout.

To sign up for Bolt’s Fraud Protection solution for embedded checkout, submit an application so our team can assess the protection needs of your business.


Bolt offers Fraud Protection to merchants that meet certain annual GMV qualifications. If you’re eligible, you can apply from Bolt Merchant Dashboard > Fraud Protection.


Take advantage of multiple layers of protection against fraudulent transactions.

✓ Recaptcha

Our scoring system detects bot-like activity typically associated with card testing attacks.

✓ Allowlist & Blocklist

Bolt-managed rules can block pre-authorization (blocklist) or skip risk review (allowlist).

✓ 3DS2

Bolt supports 3DS2 for users of Bolt Payments to enable international transactions where secure customer authentication is required.

✓ Risk Machine Learning

Bolt’s machine learning generates a risk score based on data points collected on the order.

✓ Risk Analyst Review

The top 3% of riskiest orders are sent to an analyst for qualitative review. In some cases, Bolt issues micro-authorization transactions to verify that the shopper has access to the provided credit card account.

✓ Declined Order Recovery

Merchants can view rejected order insights and request a re-review from Bolt for suspected false positives.


How does the application process work?

Click to expand.

What are processing statements, and why do I need to upload them?

Click to expand.

How should I format the statement files for upload?

Click to expand.

How does a Fraud Protection contract work?

Click to expand.

How do I offboard from Fraud Protection?

Click to expand.

Filter by Section
Filter by Topic