Bolt has launched a new Merchant Dashboard experience. See this page for help documentation that reflects the Legacy Dashboard.

For users of Fraud Protection, use the Allowlist to bypass Bolt’s Fraud Protection services for certain trusted customers. This is commonly used for shoppers who routinely place large backoffice orders.

How to Add an Email Address

1. Log into the Bolt Merchant Dashboard.
2. Navigate to Fraud Protection > Settings > Email Allowlist.
3. Click + Add Email Address.
4. Enter the email address.
5. Click Add.

How to Add an IP Address

6. Log into the Bolt Merchant Dashboard.
7. Navigate to Fraud Protection > Settings > IP Address Allowlist.
8. Click + Add IP Address.
9. Enter the IP address.
10. Click Add.

How to Remove a Shopper

1. Log into the Bolt Merchant Dashboard.
2. Navigate to Fraud Protection > Settings > Allowlist.
3. Locate the email or IP address and click Delete (trash can icon).