Risk Assessment Scoring

Learn about how Bolt can identify and assess risk for transactions that are not indemnified by Bolt.

Risk Assessment Scoring with Fraud Protection

Risk Assessment Scoring

Confidentiality Policy

Learn about Bolt's confidentiality policy and why it's important for protecting your shoppers.

Handle Cardholder Reports of Fraud

How merchants can handle fraud claims submitted by a cardholder.

Manage Your Allowlist

How to add or remove customers from your allowlist for bypassing Fraud Protection services.

Manage Your Allowlist

How to add or remove customers from your allowlist for bypassing Fraud Protection services.

Manage Your Blocklist

How to add or remove known fraudsters from your blocklist.

Prohibited Merchant Categories

Learn about which merchant categories Bolt prohibits.

Request Re-Review

How to submit a re-review in the Bolt Merchant Dashboard, for users of Fraud Protection.

Risk Analytics

How to view risk analytics in the Bolt Merchant Dashboard.

Risk Analytics

How to view risk analytics in the Bolt Merchant Dashboard.

The Fraud Review Process

Learn about Bolt's fraud review process, our scoring methodology, and how to handle rejected orders. This information applies to merchants who use Fraud Protection.

View Risk Scores

Access risk scoring information for each merchant-liable card transaction. All merchants are eligible for this feature, whether they have Fraud Protection or not.