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operations

Analytics
See the checkout analytics the Merchant Dashboard offers.
Bolt Refund Policy
Learn how to issue refunds from the Bolt Dashboard or your cart platform.
Overview of Chargebacks & Disputes
Learn about chargebacks and understand what to expect when representing a dispute.
Checkout Settings
Learn about how you can manage and customize your checkout appearance, user experience, and more.
Issue Refunds for BigCommerce
How to issue refunds for BigCommerce.
Issue Refunds for Magento 2 / Magento Commerce
How to issue refunds for Magento Commerce.
Manage Dashboard Account
Learn how to add new users, manage their access to the dashboard account, find your API keys, and more.
Operations
How to use the dashboard, understand risk and chargebacks, manage transactions, and other daily tasks for merchants using Bolt.
Issue Refunds for Magento 1
How to issue refunds for Magento 1.
Issue Refunds for NetSuite ERP
How to issue refunds for NetSuite ERP.
Issue Refunds for SFRA
How to issue refunds for Salesforce Commerce Cloud.
Issue Refunds for SiteGenesis
How to issue refunds for SiteGenesis.
Issue Refunds for Volusion
How to issue refunds for Volusion.
Issue Refunds for WooCommerce
How to issue refunds for WooCommerce.
Magento 2 Commerce Supported Applications
View supported Magento 2 / Magento Commerce integrations.
Access Disputes Dashboard (Beta)
View disputes and take action from the Disputes dashboard.
Backoffice & Phone Orders
Learn our best practices on handling backoffice and phone orders.
Capture Payments for SFRA
How to capture payments for Salesforce Commerce Cloud SFRA.
Capture Payments for SiteGenesis
How to capture payments for Salesforce Commerce Cloud.
Cart Platform Order Status Mapping
See how order statuses match and coordinate between Bolt and your cart platform.
Financials
Learn about how to fund your account, export statements, and Bolt's payout schedule.
Fraud & Risk
Learn how to protect your business from fraud and manage risk.
Magento 1 Supported Applications
View supported Magento 1 integrations.
Orders & Refunds
Learn about how you can capture and manage orders and refunds in Bolt's dashboard, as well as what to do when you need to manage orders and issue refunds in our supported cart platforms.
Place Orders for NetSuite ERP
How to place phone orders for NetSuite ERP.
Place Phone Orders for BigCommerce
How to place phone orders for BigCommerce.
Place Phone Orders for Magento 1
How to place phone orders for Magento 1.
Place Phone Orders for Magento 2 / Magento Commerce
How to place phone orders for Magento Commerce.
Place Phone Orders for SFRA
How to place phone orders for Salesforce Commerce Cloud.
Place Phone Orders for SiteGenesis
How to place phone orders for Salesforce Commerce Cloud.
Place Phone Orders for Volusion
How to place phone orders for Volusion.
Place Phone Orders for WooCommerce
How to place phone orders for WooCommerce.
Shopper Management
Learn how to manage shopper disputes, addresses, notifications, and subscriptions in the Merchant Dashboard.
Transactions
Learn about how you can capture and manage transactions in Bolt's dashboard.
Troubleshooting
See workflows for common tasks and issues.
Void Transactions for BigCommerce
How to void transactions for Bigcommerce.
Void Transactions for Magento 1
How to void transactions for Magento 1.
Void Transactions for Magento 2
How to void transactions for Magento Commerce.
Void Transactions for NetSuite ERP
How to void transactions for NetSuite.
Void Transactions for SFRA
How to void transactions for Salesforce Commerce Cloud.
Void Transactions for SiteGenesis
How to void transactions for Salesforce Commerce Cloud.
Void Transactions for Volusion
How to void transactions for Volusion.
Void Transactions for WooCommerce
How to void transactions for WooCommerce.
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