Bolt has launched a new Merchant Dashboard experience. See this page for help documentation that reflects the Legacy Dashboard.
See Set Up Bolt One-Click for BigCommerce for instructions specific to this platform.
Step 1: Obtain CardConnect Keys
To integrate Bolt and CardConnect, you’ll need the following account information that your CardConnect account representative provided during onboarding:
- Merchant ID
Step 2: Add Keys and Edit Payment Settings
- Log into the Bolt Merchant Dashboard.
- Navigate to Settings > Payments.
- Click Set Up CardConnect.
- Complete the following fields:
- Merchant ID
- Click Next.
- Edit the default payment settings to customize how processing works.
- Click Complete Setup.
You have now successfully linked Bolt to your CardConnect account.
Step 3: Configure Risk Settings
With Fraud Protection
Bolt’s fraud detection engine uses advanced risk signals to protect your business from fraud. Bolt Checkout does not require shoppers to enter a billing address, so the Address Verification System (AVS) mismatch settings may trigger automatic declines on transactions from real shoppers with an otherwise low risk score.
Use the CardConnect guide on AVS settings to allow all transactions where the shipping and billing address do not match.
Without Fraud Protection
Contact your fraud solutions provider to inform them that payments transmitted via this processor will not provide CVV match information. For payments made with a card saved to a shopper’s account, Bolt does not transmit CVV match data to processors.
Step 4: Set Up Chargeback Notifications
Set up your communication preferences in CardConnect to receive digital notifications for new chargebacks. This ensures that you have enough time to submit the dispute and respond with evidence.
- With Fraud Protection: CardConnect supports manual dispute submissions.
- Without Fraud Protection: Follow CardConnect’s chargebacks handling process.
See CardConnect’s test card documentation to test your setup in sandbox or staging.