Use the Transactions tab to monitor order status, shopper details, and available actions such as capture, refund, and fraud review.

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Open a transaction

  1. Log in to the Merchant Dashboard.
  2. Go to Transactions.
  3. Select a transaction to open its details.
Transaction details in the Merchant Dashboard The detail view includes customer and payment information, indemnification and risk data, transaction events, and an itemized receipt.

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Search and filters

Use the search bar for customer name, order number, Bolt transaction ID, or customer email.
FilterDescription
AmountTransaction dollar value
AuthorizedApproved but not yet captured
CompletedSuccessful transaction
Failed AuthorizationUnsuccessful, not cancelled or rejected
In ReviewUnder fraud investigation
Permanently RejectedRejected and cannot be appealed
Recently RejectedRejected but may be appealed
Payment TypePayment method used

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Time ranges

RangeDescription
All TimeDefault. All transactions ever processed
TodayCurrent calendar day
This WeekPast 7 days
This MonthPast 30 days
This QuarterCurrent 3-month quarter
This YearPast 365 days
Select Reset Filters to clear filters and time range.