📍 Mobile / Mobile App Help / Mobile FAQ
Mobile FAQ
Find answers to frequently asked questions about Bolt Finance SuperApp.

General


What is Bolt?

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Access & Approval Process


How do I get access to the app?

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How long does the approval process take?

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Why was my application not approved?

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Can I invite others to join the app?

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Using the App


What can I do with the app?

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What should I do if I am unable to verify my identity?

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How do I add money to my account?

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Are there any fees for transactions?

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Is my money secure?

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Why is my payment transfer delayed?

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Bolt Debit Card


How do I get a Bolt Debit Card?

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Can I order a physical Bolt Card?

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Can I add Bolt Card to Apple Wallet

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How can I block my Bolt card?

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How can I request a new Bolt Card if I permanently blocked my existing one?

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Crypto


Is crypto buy and sell available in the app?

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Rewards


What do I get with the Bolt Rewards Program?

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Account & Security


How do I manage my Bolt account?

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Can I change the email address associated with the app?

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Is my personal information stored securely within the app?

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What happens if I lose my phone?

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What happens if I lose my card or if it getts stolen?

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