Track Orders
Shoppers can sign up for SMS order notifications with participating merchants. Once subscribed, you’ll get notifications for order updates like the following:
- Order placement
- Shipment
- Out for delivery
- Delivered
TIP
Both Bolt account members and guest shoppers can subscribe to SMS order notifications.
Subscribe to SMS Order Notifications
During Checkout
- Begin the checkout process.
- Fill out your shipping information and proceed to Delivery.
- Select Text me order notifications to ….
- Complete checkout.
From the Order Confirmation Page
- Complete checkout.
- Open your Order Confirmation page.
- Click Get delivery updates and enter your phone number.
From the Brand’s Website
For merchants that provide an order lookup feature:
- Look for a button that says Track My Order or Order Lookup, which may appear in the top or bottom navigation.
- Enter your email address or order number (can be found in your order confirmation email).
- If prompted, complete authentication by entering the six-digit code.
- Click Get delivery updates and enter your phone number.
How to Unsubscribe
To unsubscribe from order notifications, reply to the automated SMS message.
- From this merchant: Reply with
PAUSE
. - From all Bolt merchants: Reply with
STOP
.