📍 Shoppers / What is Bolt?

What is Bolt?

This section is where you’ll find answers to frequently asked questions (FAQs) and learn more about Bolt, having a Bolt Account in the Bolt network, and the Bolt Collective eCommerce site.


What is Bolt?

How do I create a Bolt account?

How does Bolt keep my information secure?

Can I use Bolt on my phone?

Shopper Tools

Bolt One-Click Checkout

Shopper Dashboard

Shopper Assistant

Account Details

How do I update my phone number?

How do I update my name?

How do I update my address?

Why can't I update my billing address?

Why can't I reset my password?

How do I update my email address?


How do I view information about recent orders?

How do I update the shipping address for a recent order?

How do I request a return, refund, or order cancellation?

In this section…

About the Bolt Network
Read about our growing network of retailers.
Bolt For Shoppers
Read about how Bolt is transforming the shopping experience.
Bolt Swag Store
Get answers to the most common questions asked when shopping at the Bolt Swag Store.
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