📍
Shoppers / What is Bolt?
About Bolt and the Bolt Network.
This section is where you’ll find answers to frequently asked questions (FAQs) and learn more about Bolt, having a Bolt Account in the Bolt network, and the Bolt Collective eCommerce site.
Basics
What is Bolt?
How do I create a Bolt account?
How does Bolt keep my information secure?
Can I use Bolt on my phone?
Shopper Tools
Bolt One-Click Checkout
Shopper Dashboard
Shopper Assistant
Account Details
How do I update my phone number?
How do I update my name?
How do I update my address?
Why can't I update my billing address?
Why can't I reset my password?
How do I update my email address?
Orders
How do I view information about recent orders?
How do I update the shipping address for a recent order?
How do I request a return, refund, or order cancellation?
In this section…
Read about our growing network of retailers.
Read about how Bolt is transforming the shopping experience.
Get answers to the most common questions asked when shopping at the Bolt Swag Store.