📍 Mobile / Get Started / Verify Identity
Verify Identity
Learn how to complete the identity verification process.

The identity verification is required by financial regulators. Once completed, you can get access to Bolt financial products and connect a bank to your Bolt account.

1. Start Verification

  • Log in to Bolt Finance SuperApp.
  • On the Home screen, tap Cards.
  • Enter your phone number.
  • Enter the verification code sent to your phone.
  • Tap Next through the Highlights.
  • On the Move up the waitlist screen, tap Let’s verify.
  • Tap Continue.

2. Upload ID

  • Choose your ID type:
    • Driver License
    • State ID
    • Passport
    • Passport Card
    • Permanent Resident Card
  • Place the front of your ID in the frame to take a photo. The app takes the photo automatically.
  • If required, take a photo of the back of your ID.
  • Tap Use this photo to proceed or Retake photo to try again.

3. Complete Facial Verification

  • Tap Get started.
  • Take three selfies:
    • Front
    • Left
    • Right

4. Fill In Information

  • First name
  • Last name
  • Birthdate
  • Social Security Number (SSN)
  • Employer name
  • Occupation
  • Industry
  • Citizenship
  • Expected Monthly Deposits
  • Expected Monthly Withdrawals
  • Purpose of Account
  • Annual Income
  • Phone number
  • Street address
  • Apartment / Suite (optional)
  • City
  • State
  • Postal Code

5. Complete Verification

  • Tap Continue, then Done.

Important:

  • The verification takes up to three business days. Once the account is verified, you will receive an email update and a push notification if notifications are enabled.
  • Applications may not be approved due to incomplete information, verification issues, or eligibility requirements. If you believe there was a mistake, please reach out to our support team at compliance@bolt.com.