📍 Shoppers / Orders & Subscriptions / Manage Subscriptions

Manage Subscriptions

Access information about your subscriptions from the merchant’s site.

Your Subscriptions

  1. Go to the merchant’s site and click Manage Your Subscriptions.
  2. Enter your email or phone number, and verify your identity with a one-time passcode.
  3. Access all your subscriptions from this page.

View All Orders

To view order history for a subscription:

  1. Click ellipses menu ().
  2. Click View all orders.

View Order Details

Click an order to view shipping, payment, and delivery information.

Manage Subscription

Click Manage to change the frequency, shipping address, or payment method of upcoming orders.

INFO

Your next order is already scheduled, so changes to the frequency apply to the order after that.

Skip Next Delivery

To skip the next unshipped order in this subscription:

  1. Click ellipses menu ().
  2. Click Skip next delivery.

TIP

If you need to skip more than one order, pause the subscription instead.

Pause Subscription

If you’d like to stop receiving deliveries for a while, pause this subscription:

  1. Click ellipses menu ().
  2. Click Pause.

This action pauses order indefinitely. Resume this subscription at any time.

Resume Subscription

If you’d like to begin receiving deliveries again for a subscription you had paused, resume this subscription:

  1. Click ellipses menu ().
  2. Click Resume.

Cancel

To cancel your enrollment:

  1. Click ellipses menu ().
  2. Click Cancel subscription.

WARNING

You won’t receive any future orders of this subscription. If your last order is in progress, that will be the final delivery.

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