Fraud Protection FAQs
To sign up for Bolt’s Fraud Protection solution for embedded checkout, submit an application so our team can assess the protection needs of your business.
Bolt offers Fraud Protection to merchants that meet certain annual GMV qualifications. If you’re eligible, you can apply from Bolt Merchant Dashboard > Fraud Protection.
Take advantage of multiple layers of protection against fraudulent transactions.
Our scoring system detects bot-like activity typically associated with card testing attacks.
✓ Allowlist & Blocklist
Bolt-managed rules can block pre-authorization (blocklist) or skip risk review (allowlist).
Bolt supports 3DS2 for users of Bolt Payments to enable international transactions where secure customer authentication is required.
✓ Risk Machine Learning
Bolt’s machine learning generates a risk score based on data points collected on the order.
✓ Risk Analyst Review
The top 3% of riskiest orders are sent to an analyst for qualitative review. In some cases, Bolt issues micro-authorization transactions to verify that the shopper has access to the provided credit card account.
✓ Declined Order Recovery
Merchants can view rejected order insights and request a re-review from Bolt for suspected false positives.
How does the application process work?
You’ll securely upload 12 months of processing statements into the Merchant Dashboard.
Our team will review these documents over the next 72 hours. Once the review is complete, we will notify you via email of approval, rejection, or a request for more documentation to reach a decision.
What are processing statements, and why do I need to upload them?
A processing statement is a document from your payment processor that details your financials over a certain period of time. Data often includes information about transactions, sales, funding, settlements, fees, adjustments, refunds, and chargebacks.
This information gives our team a glimpse of how your business operates and helps us determine your eligibility.
How should I format the statement files for upload?
The information contained in statements varies depending on the processor. You may upload 12 months of statements in whatever format is most convenient to you: compile this data into one file, or upload multiple files.
The following image depicts an example of a Braintree statement. Note that statements from other processors use varying formats and may include different data points.
How does a Fraud Protection contract work?
Pricing starts as low as 0.4%. Our sales team will work with you to find the appropriate pricing model for your business.
How do I offboard from Fraud Protection?
Contact your sales representative for more information about the offboarding process.