Issue Refunds for BigCommerce
How to issue refunds for BigCommerce.
BigCommerce operations are natively supported for Bolt merchants who use Bolt as their online payment method. See BigCommerce’s documentation on performing a refund.
Backend Orders (via API)
When processing a refund for backend orders, you may encounter either of the following options in BigCommerce:
- Bolt (Refund transaction processed external to BigCommerce)
- Refund customer through third party provider
If the option to process a refund mentions Bolt, select it. If there is no option that mentions Bolt, select Refund customer through third party provider.