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Bolt Help / Operations / Orders & Refunds / Cart Platform Order Status Mapping / Magento 1 Order Status Mapping
View platform operations & order statuses for Magento 1.
Order Review and Status Changes
As Bolt processes the order, it will transition through several different statuses:
Magento Status | Description |
---|---|
Payment Review | When a user places an order on your Magento store, it will first become the Payment Review status. |
Processing | When Bolt approves the order, the status will be updated to the Processing status. If you have Bolt enable ‘auto-capture’, the payment is captured at this point. Otherwise, the payment is captured when you issue an invoice. |
Deferred | When Bolt suspects the transaction is likely a fraud, Bolt rejects the transaction. In this case, the order status in Magento becomes Deferred. You may either ‘Force Approve’ transaction, ‘Request Re-review’ or ‘Confirm Rejection’ from the Bolt merchant dashboard. If you don’t take any action, the order will be automatically canceled within a few business days. |
Canceled | When Bolt is confident that order is a fraud, we irreversibly reject the transaction. In this case order in Magento will immediately be canceled with the order status of Canceled. |