View platform operations & order statuses for Magento 1.
Order Review and Status Changes
As Bolt processes the order, it will transition through several different statuses:
|Payment Review||When a user places an order on your Magento store, it will first become the Payment Review status.|
|Processing||When Bolt approves the order, the status will be updated to the Processing status. If you have Bolt enable ‘auto-capture’, the payment is captured at this point. Otherwise, the payment is captured when you issue an invoice.|
|Deferred||When Bolt suspects the transaction is likely a fraud, Bolt rejects the transaction. In this case, the order status in Magento becomes Deferred. You may either ‘Force Approve’ transaction, ‘Request Re-review’ or ‘Confirm Rejection’ from the Bolt merchant dashboard. If you don’t take any action, the order will be automatically canceled within a few business days.|
|Canceled||When Bolt is confident that order is a fraud, we irreversibly reject the transaction. In this case order in Magento will immediately be canceled with the order status of Canceled.|