📍 Bolt Help / Operations / Orders & Refunds

Orders & Refunds

Place Orders with the Virtual Terminal
How to place an order with the Virtual Terminal in the Bolt Merchant Dashboard.
Import Past Order Data
Learn how to import past order data to tailor Bolt's fraud algorithm to your store.
Backoffice & Phone Orders
Learn our best practices on handling backoffice and phone orders.
2 articles
Cart Platform Order Status Mapping
See how order statuses match and coordinate between Bolt and your cart platform.
8 articles
Issue Refunds
How merchants can issue refunds.
10 articles
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