Risk Analytics displays key metrics like approval rates and rejection rates across dimension such as device type (e.g., mobile).
|Total Orders||Sum||Number of orders placed in the defined scope; includes failed and rejected orders.|
|Bolt Approved||Sum||Number of orders approved by Bolt’s fraud analysis.|
|Bolt Rejected||Sum||Number of orders rejected by Bolt’s fraud analysis.|
|Merchant Approved||Sum||Number of orders manually approved by the merchant.|
|Network Approval Rate||Table||List of network approval rates (Amex, Discover, Mastercard, Visa) as a percentage of orders in the defined scope|
|Overall Approval Rate||Percentage||Aggregated approval rate of orders across all dimensions (network, web, mobile, desktop) in the defined scope.|
|Approval Rate For Web||Percentage||Total approval rate of web-based orders as a percentage.|
|Approval Rate For Desktop||Percentage||Total approval rate of desktop-based orders as a percentage.|
|Approval Rate For Mobile||Percentage||Total approval rate of mobile-based orders as a percentage.|
Transaction Review Tickets
You can review a table of all re-reviews submitted by your team and track their status using the following fields.
|Merchant Division||The subdivision of your merchant account that handled the transaction.|
|Original Tx Reference||The original alpha-numeric transaction reference unique to Bolt.|
|Opened By||The representative who opened the review request.|
|Status||The status of the transaction’s review (
|Review Creation Date||The date the review request was made.|
|Review Complete Date||The date the review was completed by Bolt.|
|Original Txn Date||The date of the shopper’s transaction.|
|Notes||Notes from the representative who submitted the review request.|
- Date From: The beginning of your selected date range
- Date To: The end of your selected date range
- Merchant Division: The merchant division(s) within scope; default
See the Controls section for a list of all options.