Statements
Refer to this article when reviewing your exported Bank Transfer statements, Funding Detail statements, or Dispute statements.
Statements are available for merchants who use Bolt Payments (non-gateway relationships). Gateway merchants do not have statements available in the Bolt Merchant Dashboard, and should rely on their platform or ERP as a record of truth.
How to Read Daily & Monthly Statements
Funding Detail Formulas
Use the following formulas to calculate your totals.
- Total Transaction Amount: Add all of the
captureevents to get the total transaction amount. - Total Settled Net Amount: Add all of the
settled_netevents to get the total settled amount (minus fees). - Total Fee Amount: Add all of the
settled_processing_feeandsettled_risk_feeevents to get your total fees.
Statements for a given transaction are only available once that transaction has been completed.
Payout Schedule & Report Generation
See the Bolt’s Payout Schedule for more information on settlement batching. Statements that are generated on non-payout days do not include capture and fee data. This information becomes available on the next business day’s statement.
CSV Details
The downloaded CSV file has been simplified as of June, 2020. It now contains the following columns:
| Column | Description | Daily & Monthly Statements | Bank Transfer Statements |
|---|---|---|---|
| Transaction Reference | Bolt’s 12-digit unique identifier for a transaction. | Yes | No |
| Order ID | The unique identifier for a transaction provided by your e-commerce platform. | Yes | No |
| Activity Date | The date-time of order event creation | Yes | No |
| Time Zone | The time zone for the activity date. | Yes | Yes |
| Event Type | The type of event. | Yes | No |
| Amount | The total amount involved in the event. | Yes | No |
| Currency | A three-letter ISO code for the currency associated to the amount. | Yes | Yes |
| Exchange Rate | This is the exchange used to convert the amount in original purchase currency to a corresponding amount in settlement currency (USD). | Yes | Yes |
| Payment Method | The payment method used for the transaction (types listed below). This will be empty for funding or adjustment events. | Yes | Yes |
PDF Details
PDFs group items by currency; each currency has its own page with all fields in that currency.
PDFs include the following breakdowns:
- Monthly Summary
- Processing Summary
- Fee Summary
Event Types
The following event types populate in the Event Type column of your Daily & Monthly statements.
| Event type | Description |
|---|---|
| authorize | The auth event for a payment transaction. |
| capture | The capture event for a payment transaction |
| refund | The refund transaction. |
| settled_net | The net amount at settlement for either a capture or refund event. |
| settled_processing_fee | The processing fee at settlement for a capture event. |
| settled_risk_fee | The Bolt fee at settlement for a capture event. |
| funding_transfer | The credit of funds to a merchant. |
| funding_withdrawal | The debit of funds from a merchant. |
| funding_transfer_reversal | The reversal of funding_transfer due to rejection or failure. |
| funding_withdrawal_reversal | The reversal of funding_withdrawal due to rejection or failure. |
| merchant_credit | The adjustment to credit funds to merchant. |
| merchant_debit | The adjustment to debit funds from merchant. |
Payment Methods
| Payment Method | Description |
|---|---|
| payment_card | A card payment method, eg: credit_card, debit_card etc. |
| paypal | PayPal as a form of payment |
| afterpay | Afterpay as a form of payment |
How to Read Dispute Statements
You can access Dispute Statements from the Bolt Merchant Dashboard. Disupte statements help answer common questions merchants may have about their existing disputes, such as:
- How many disputes have I incurred?
- Which disputes are Bolt liable for vs. me?
- Which disputes have been reimbursed?
- How do I reconcile against my monthly invoice?
CSV Details
| Transaction Reference | Format | Description |
|---|---|---|
| Activity Date | Timestamp | Date of last action taken for the dispute. |
| Transaction Date | Timestamp | Date shopper initiated the transaction. |
| Dispute Creation Date | Timestamp | Date shopper initiated the dispute. |
| Dispute Resolution Date | Timestamp | Date dispute was resolved. |
| Transaction Amount | Integer | Total in USD for the transaction. |
| Transaction Currency | String | ISO value for the currency used (e.g., USD) |
| Dispute Amount | Integer | Total amount being disputed. |
| Dispute Currency | String | ISO value for the currency used (e.g., USD) |
| Chargeback Fee Amount | Integer | Total amount of the chargeback fee incurred by the merchant. |
| Chargeback Fee Currency | String | ISO value for the currency used (e.g., USD) |
| Dispute Cycle | String | The stage or phase the dispute is in; varies depending on processor. See Dispute Cycle documentation for more information. |
| Liability | String | The party responsible for covering the dispute (Bolt or the Merchant). |
| Dispute Reason | String | The shopper’s reason for initiating the dispute. |
| Dispute Status | String | The status of the dispute. (notificaiton, closed, in progress, won) |
| Dispute Debit Reference | String | The unique Bolt ID assoicated to the dispute’s debit. |
| Chargeback Fee Debit Reference | String | The unique Bolt ID assoicated to the dispute’s chargeback fee debit. |
| Debit Date | Timestamp | Date the liable party paid for the chargeback fee. |
| Dispute Credit Reference | String | The unqiue Bolt ID of the refund/reimbursement. |
| Chargeback Fee Credit Reference | String | The unique Bolt ID assoicated to the dispute’s chargeback fee credit. |
| Credit Date | Timestamp | Date the liable party paid for the shopper’s reimbursement. |