View Order Rejection Reasons
Merchants can review Bolt’s fraud decisioning to gain insight into why a transaction has been flagged as a risk. For a full breakdown, see the Fraud Scoring section of our Fraud Review Policy.
How to View Fraud Decisioning
View a Transaction’s Fraud Score
- Log in to the Bolt Merchant Dashboard.
- Navigate to Transactions.
- Select an order to open the Transaction Details modal.
- Scroll to About this Transaction > Order score.
View a Transaction’s Rejection Reasons
- Log in to the Bolt Merchant Dashboard.
- Navigate to Transactions.
- Select an order to open the Transaction Details modal.
- Scroll to Order Decision Details.
To see a full list of rejection reasons, see our list of key fraud signals.
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