Set Up Bolt for Stripe
Bolt has launched a new Merchant Dashboard experience, which is currently in Beta. See this page for help documentation that reflects the new dashboard.
See Set Up Bolt One-Click for BigCommerce for instructions specific to this platform.
- You must have
Administratoraccess on the Stripe account to be able to link it to Bolt.
- To connect to a Bolt Sandbox, your Stripe account must be on
How to Integrate with Stripe
1. Link Stripe to Bolt
- Log into the Bolt Merchant Dashboard.
- Navigate to Settings > Payments.
- Click Add Stripe.
- Click Link Stripe.
- Enter your credentials in the OAuth modal.
- Edit the default payment settings to customize how processing works.
- Click Complete Setup.
2. Disable Stripe Radar for Bolt Transactions
The following steps enable Bolt to handle indemnification of fraudulent transactions by adding a
bolt_transaction metadata item to all payments. This allows you to use the metadata field to skip Stripe radar rules.
- Log into Stripe.
- Add the following rule:
If only Bolt transactions will be going through Stripe, you can completely disable Stripe Radar.
3. Configure Risk Settings
For payments made with a card saved to a shopper’s account, Bolt does not transmit CVV match data to processors. To configure risk settings so the lack of this data does not trigger auto-declines:
Use the Stripe guide on card verification code checks to allow transactions without this data.
With Fraud Protection
Bolt’s fraud detection engine uses advanced risk signals to protect your business from fraud. Since Bolt checkout doesn’t require shoppers to enter a billing address, Address Verification System (AVS) mismatch settings often trigger automatic declines on transactions from real shoppers with an otherwise low risk score.
Use the Stripe guide on AVS settings to allow all transactions where the shipping and billing address do not match.
Without Fraud Protection
Contact your fraud solutions provider to inform them that payments transmitted via this processor will not provide CVV match information.
4. Set Up Chargeback Notifications
Set up your communication preferences in Stripe to receive digital notifications for new chargebacks. This ensures that you have enough time to submit the dispute and respond with evidence.
- With Fraud Protection: Stripe supports manual dispute submissions.
- Without Fraud Protection: Follow Stripe’s chargebacks handling process.